Work with us!

We’re ambitiously creating an exciting future built on an enviable and outstanding past. We love what we do, and every single member of our team translates that passion into outstanding floral designs and memorable customer service. We work hard, we care about the detail, we go the extra mile. We are McQueens Flowers, and if you’re talented and share our passion, we’d love to hear from you.
 
The Company:

Established in London in 1991, McQueens Flowers is the largest luxury flower business in the UK. With headquarters in London and operations in New York and Korea, McQueens is ambitiously international, with plans to expand into other countries in Asia, The Americas and Europe.
 
McQueens provides a broad range of services comprising of spectacular weekly flowers for hotels, restaurants and businesses, memorable events at any scale, and retail and online shops - serving some of the most discerning clients and partners around the world.
 
As well as providing an outstanding floral service, the McQueens Flower School has become one of the most respected and attended flower schools in the world – attracting students from all over the world. Over almost 30 years, McQueens has established a reputation of being one of the world’s most visionary and creative design brands – followed by more than 236k on Instagram!

Current Available Roles

       - Digital and Social Media Manager
- Operations Manager
- Senior Tutor
- Lead Florist
- Creative Designer/Creative Lead
 
To apply for any of the below roles, please send your CV, cover letter and related portfolio if applicable to maggie.armstrong@mcqueensflowers.com with the subject 'McQueens Flowers Job Application: relevant job title'
 

Job title: Digital and Social Media Marketing Manager

Location: Mayfair/Hybrid

McQueens Flowers is looking for a creative, scrappy, execution oriented Digital and Social Marketing Manager to join our Global Marketing team to plan, execute, and report on McQueens Flowers SEO and social media strategy. This role is responsible for conceiving, creating, and executing social media campaigns that advance McQueens Flowers brand and demand gen objectives, plus developing and optimizing content to drive SEO and qualified, organic inbound traffic to McQueens Flowers website. The ideal candidate will tell succinct visual stories that break through social chatter to drive engagement.

Key Responsibilities:

Social Media Strategy & Management

  • Execute a results-driven social media strategy based on brand and demand gen objectives aligned to global, regional and go-to-market strategies
  • Develop & manage an optimal social media schedule based on the campaign calendar balanced with web traffic and customer engagement metrics across all McQueens Flowers social platforms
  • Manage McQueens Flowers presence and enforce brand standards across all social media platforms including LinkedIn, Twitter, Instagram, Tik Tok, YouTube, Vimeo, Vidyard and third-party sites.
  • Monitor, analyse and report on social media performance by analyzing key reach and engagement metrics as well as campaign influence on demand and pipeline generation.
  • Monitor and respond to customer comments, reviews, and surveys to provide an excellent customer experience.
  • Lead the enablement and training of social media tools and best practices for new and existing team members.

Content Development

  • Collaborate and liaise with SMEs to develop content for social platforms, including podcasts, blogs, short-form videos, LinkedIn Lives, etc.
  • Utilize AI-powered content optimization tools, such as Jasper.ai and Frase.io, to create content that improves search engine rankings and user engagement.
  • Leverage keyword tools such as Google Analytics, SEMRush and 6sense to incorporate highly searched and intent-based keywords from our target accounts to optimize messaging.
  • Partner with Content Marketing team to repurpose and leverage content from industry influencers for social media platforms.

Search Engine Optimization

  • Create, analyse, and optimize on-page and off-page SEO strategies to create an optimal website experience that aligns with our customers’ journey.
  • Responsible for conducting SEO audits, performing keyword research, building high-quality backlinks, and analysing and reporting on web analytics data, including traffic, rankings and other SEO metrics.
  • Continuously evaluate website, search engine and content strategies to identify opportunities, trends, and insights leading virtual team and agency accountability for impact.
  • Conduct comprehensive keyword research to identify opportunities for improving organic search rankings.
  • Analyse search trends and user behaviour to develop effective SEO strategies.
  • Optimise website content, metadata, and other on-page elements to improve search engine visibility.
  • Collaborate with creative services and developers to implement SEO best practices.
  • Develop and execute link building strategies to enhance the website's authority and improve organic rankings.
  • Monitor and analyse website performance using SEO tools and analytics platforms.
  • Prepare regular reports on key SEO metrics, including rankings, traffic, conversions, and user engagement.
  • Stay updated with the latest SEO trends, search engine algorithm changes, and industry best practices.
  • Share insights and recommendations to drive continuous improvement in SEO strategies.
  • Support the web team on other optimisation activities including; planning, testing and reporting.

 

REQUIREMENT:

  • 5 years experience in B2B digital marketing preferably within a SaaS-based technology company
  • Highly proficient in English speaking and writing
  • Excellent knowledge and experience in organic social and search engine optimization (SEO)
  • Strong understanding of lead tracking and routing methodologies, including experience with social media monitoring software such as, Oktopost and Hootsuite
  • Proficient in Adobe Creative Suite, Canva or similar tools for content creation
  • Experience using AI-powered content optimization tools, such as Jasper.ai and Frase.io
  • Strong knowledge of website platforms like WordPress or Drupal
  • Highly proficient in SEO techniques, both on-page and off-page, with experience using Google Analytics, Google Tag Manager, Search Console and SEMRush
  • A background in content production such as blog writing, podcasts, video creation and editing is an advantage
  • Excellent copywriting skills
  • Experience with Salesforce is an advantage
  • A background in ABM marketing is helpful with understanding of buyer intent keywords and segmentation
  • A creative frame of mind that can be innovative while thinking strategically
  • Strong prioritization, organization, and project management skills

 

Qualifications & Experience

  • Bachelor's degree in marketing, computer science, or a related field.
  • Proven experience in SEO, preferably in a digital media or entertainment industry.
  • Strong knowledge of search engine algorithms, ranking factors, and SEO tools (e.g., Google Analytics, Google Search Console).
  • Familiarity with content management systems (CMS) and HTML/CSS.
  • Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
  • Excellent written and verbal communication skills.
  • Detail-oriented, with strong organisational and project management abilities.

Job Title: Operations Manager

Location: Mayfair/Bethnal Green

Role:

The job-holder will lead the McQueens Warehouse team, playing and important role in helping to deliver the vital back-office business functions required to enable colleagues in other departments to execute the services we have committed to provide to our customers and having a direct and positive impact on the commercial success and growth of the company.

The Operations Manager spear heads the efficient and cost-effective running of the business’ commercial and physical resources and infrastructure.

The role calls for a combination of good stakeholder management, problem-solving, resourcefulness, and attention to detail - requiring the job-holder to be able to switch between long-term strategic initiatives one minute and pivot into rapid, tactical actions the next.

This varied role is all about ‘getting stuff done’ and requires excellent judgement, independent initiative, a high degree of organisation, attention to detail, an ability to manage time and workload effectively, commercial acumen, an ability to be self-motivated, and excellent interpersonal skills.

 

Duties:

  • Ongoing management of third-party suppliers, specifically any supplier that contributes to the safety and security of the rest of the McQueens organisations. This includes but is not limited to; IT management, Security support, waste collection, cleaning and sanitary services, fleet services and taxes, permit management and sundries suppliers,
  • Ongoing management of buildings and fleet to ensure legal compliance
  • Working with Operations and HR team to produce weekly scheduling for the floral and installation teams and manage the fleet schedule in line with this.
  • Oversee operational activities at all levels of the organisation, working with Chief Operations Officer to ensure top productivity
  • Supporting with training of employees to ensure the necessary skills for jobs are obtained by employees
  • Management of stock flow through vend working in collaboration with the finance manager
  • In charge of scheduling freelancers as required.
  • Oversee and manage PO system and purchase process with the general floristry team, ensuring effective purchasing and cost management at all times.
  • Responsible for carrying out business administration tasks as directed, for example RAMS and Method Statements for jobs when required
  • Contribute to finding smarter, more effective ways to carry out core business management processes.
  • Working with department to facilitate needs as required, supporting event set ups, installations and general office projects as required
  • Managing warehouse team and drivers to ensure a smooth running of both on and off-site tasks
  • Comply with all company policies and procedures at all times
  • Maintain the confidentiality of all types of information relating to employees, customers, etc
  • This job description is intended to provide a broad outline of the main responsibilities only. It is expected that the job-holder will be flexible in developing their role by mutual agreement, and that they may be required to carry out other duties commensurate with their grading and expertise

Requirements:

  • Highly organised with excellent attention to detail
  • Experience in an operations role
  • Has experienced working in a creative, fast passed environment
  • Excellent critical thinking and problem-solving skills
  • Experience in a hands-on role
  • Ability to have a flexible work shift when required (high demand periods)
  • Strong oral and written communicator
  • Numerate and commercially astute
  • Confident and proficient user of Email, Teams, Word and Excel
  • UK driving licence

Job Title: Senior Tutor

Location: Mayfair, London

Role:

The job-holder will be a valued member of the McQueens Flower School talent team, with responsibility for leading the teaching and educating our students the beautiful art of floristry. Generally leading a class of aspiring florists this job-holder will demonstrate a high level of creativity and technical competence as well as well-developed communication, teamwork and organisational skills.

With more than just amazing floristry skills, this job-holder will also handle behind the scenes organisation with their impressive computer skills, lesson planning and delivery, and have a passion for inspiring and developing budding new florists’ skills.

The role calls for a combination of passion, creativity, flexibility, team-working, interpersonal skills, organisation and planning, attention to detail, and staying calm under pressure. Most of the work we do is carried out when guests are asleep or venues are closed, so early morning starts are common and night shifts sometimes necessary.

 

Duties:

  • Teaching a group of aspiring florists several different courses to the highest standard
  • Preparing lesson plans and developing new course ideas
  • Being proactive and innovative to think of ways develop the school
  • Work on collaborations with other brands and organsiations
  • Ordering of flowers and other items within budget for courses
  • Leading the tutor team to develop the courses and better ways of teaching
  • Preparation of vases, materials, and equipment for courses
  • Conditioning and preparation of flowers
  • Styling displays and installations in class to match the agreed curriculums
  • Comply with all company policies and procedures at all times
  • This job description is intended to provide a broad outline of the main responsibilities only. It is expected that the job-holder will be flexible in developing their role by mutual agreement, and that they may be required to carry out other duties commensurate with their grading and expertise

 

Requirements:

  • Experience in teaching floristry and dealing with students
  • Creativity and passion
  • A proven ability to prepare and manage budgets
  • An ability to plan and be organised
  • A team player
  • Advanced knowledge of flower varieties and floristry techniques
  • A strong understanding of student needs, delighting them and going the extra mile
  • Excellent knowledge of the flower industry
  • Highly organised with good attention to detail
  • Highly motivated and able to work under pressure
  • 5 years of experience working in the flower industry
  • 3 years’ experience in a creative/design role
  • A commitment to continuing their professional development as well as that of those within their team
  • Good oral and written communicator in English
  • Computer literate
  • Full UK driving licence preferred

The job-holder will be a valued member of the McQueens Flower School talent team, with responsibility for teaching and educating our students the beautiful art of floristry. Generally leading a class of aspiring florists this job-holder will demonstrate a high level of creativity and technical competence as well as well-developed communication, teamwork and organisational skills.  

With more than just amazing floristry skills, this job-holder will also handle behind the scenes organisation with their impressive computer skills, lesson planning and delivery, and have a passion for inspiring and developing budding new florists’ skills.  

The role calls for a combination of passion, creativity, flexibility, team-working, interpersonal skills, organisation and planning, attention to detail, and staying calm under pressure. Most of the work we do is carried out when guests are asleep or venues are closed, so early morning starts are common and night shifts sometimes necessary. 

Job Title: Lead Florist

Location: Mayfair

Department: Events/Retail

The jobholder will be a valued member of the McQueens Flowers team, with responsibility for helping to produce exceptional floral designs and installations for our customers and leading our floral team in London. Candidates need to demonstrate a high level of creativity and technical competence as well as well-developed communication, teamwork and organizational skills. 


Our customers include some of the world’s most luxurious and demanding hotels, restaurants and event venues and organizers – all of whom expect a flawless execution of the services we have committed to provide to them. Our Florists play a vital role in making this happen, and need to be committed to going the extra mile when necessary – settling for nothing less than perfection and quality.


The role calls for a combination of passion, creativity, flexibility, team-working, interpersonal skills, organization and planning, attention to detail, and staying calm under pressure. Some of the work we do is carried out when guests are asleep or venues are closed, so early morning starts are common and night shifts sometimes necessary.


Duties may include:

  • Tasked with enforcing a consistent level of luxury across the McQueens Flower brand
  • Leading event projects from proposal through to delivery
  • Leading installation for weekly accounts from proposal through to delivery
  • Preparation of mood boards and quotes
  • Creating, developing and maintaining professional working relationships with customers
  • Managing florists on projects
  • Answering customer requests via phone and emails.
  • Ordering of flowers and other items within a budget
  • Overseeing conditioning and preparation of flowers in the workroom
  • Overseeing preparation of vases, materials and equipment in the workroom
  • Coordinating with clients
  • Creating seasonal retail designs for hand tied bouquets
  • Providing guidance, support and inspiration to all florists and creatives across the McQueens brand

 Requirements:

  • 10 years floristry experience, with previous experience as a Lead Florist
  • A team player
  • A proven ability to prepare and manage a budget
  • Excellent knowledge of the flower industry
  • Advanced knowledge of flower varieties and floristry techniques
  • A flexible approach to working hours, days and locations
  • Highly organised with good attention to detail
  • Highly motivated and able to work under pressure
  • A commitment to continuing their own professional development as well as supporting their teams
  • Good oral and written communicator in English
  • UK Driving license

This job description is intended to provide a broad outline of the main responsibilities only. It is expected that the job-holder will be flexible in developing their role by mutual agreement and that they may be required to carry out other duties commensurate with their grading and expertise.

Job Title: Creative Lead/Creative Designer

Location: Mayfair/Hybrid

Job Role:

Join our team at McQueens Flowers, where creativity blooms and attention to detail reigns supreme. We're seeking a talented Creative Designer to craft captivating pitches, and mood boards that embody the essence of luxury for our esteemed clients' installations and events.

While a floristry background isn't mandatory, we're looking for a quick learner who can immerse themselves in the world of flowers, seamlessly integrating seasonal nuances and practical considerations into their designs. Your educational foundation in a creative field, coupled with professional experience, will empower you to transform abstract concepts into breathtaking designs that enchant our clients.

As a self-motivated individual with a collaborative spirit, you'll work closely with our events and contract teams to bring visions to life. Whether independently or as part of a dynamic team, your designs will leave an indelible mark on every project.

If you're ready to unleash your creativity in an environment where innovation thrives, join us at McQueens Flowers and let your designs captivate the senses!

Duties:

  • Develop and conceptualize design briefs, ensuring alignment with client expectations and brand standards.
  • Create visually stunning mood boards and presentations that effectively communicate design concepts to clients and internal teams.
  • Collaborate with the sales and marketing teams to pitch design proposals and contribute to the development of marketing collateral.
  • Stay abreast of industry trends, emerging technologies, and design techniques to maintain a competitive edge and inspire innovation.
  • Conduct research on floral trends, materials, and techniques to enhance design feasibility and creativity.
  • Being innovative with design ideas, pitching brave and bold designs that our florists can deliver.
  • Work closely with the procurement team to source and select materials and floral arrangements that meet design specifications and budget constraints.
  • Attend client meetings, site visits, and industry events to foster relationships, gather feedback, and stay informed about client needs. (As required)
  • Maintain accurate project documentation, including design briefs, mood boards, and project timelines.
  • Adhere to company policies and procedures, including quality standards, health and safety regulations, and ethical practices.

Requirements:

  • A degree or diploma in a relevant creative field such as graphic design, visual arts, fine arts, interior design, or a related discipline is typically required.
  • Demonstrable experience and a strong portfolio showcasing expertise in conceptualising and executing design concepts, mood boards, and presentations, preferably within the luxury or events industry.
  • While not mandatory, a basic understanding or willingness to learn about floristry, including knowledge of different flower types, seasonal variations, and floral design principles, is advantageous.
  • Previous experience in a creative role, preferably within a luxury brand, event management, or design agency setting, is highly desirable.
  • Experience with client-facing responsibilities and pitching design concepts is also beneficial.
  • Software Skills: Proficiency in design software such as Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other relevant design tools.
  • Strong verbal and written communication skills
  • Attention to Detail
  • Ability to manage multiple projects simultaneously, prioritize tasks, and adhere to project timelines in a fast-paced environment.
  • Professional demeanour, integrity, and a strong work ethic are essential for representing the McQueens Flowers brand and delivering exceptional service to clients.

 

 

To apply for any of the above roles, please send your CV, cover letter and related portfolio if applicable to maggie.armstrong@mcqueensflowers.com with the subject 'McQueens Flowers Job Application: relevant job title'